Project Term: 12 months: Ended 2019
Grant Amount: $21,912
Mountain-Pacific Quality Health Foundation partnered with Capita Consulting to train five care management pharmacists on comprehensive medication management (CMM), an evidence-based approach to improve patient outcomes. The trained pharmacists then worked with a panel of complex patients to establish a CMM model of care. The project achieved positive results, but the pharmacists discovered that the amount of time it takes to manage the needs of complex patients was higher than they anticipated, making sustainability a challenge. The project identified promising options for ongoing sustainability, but they were not able to explore billing and practice implementation procedures to support the program during the grant term.