Implementation of an Innovative Alternative Payment Model for Direct Primary Care
As is the case in communities throughout the country, small businesses in Great Falls are often unable to provide health care coverage to their employees. Alluvion Health, a Federally Qualified Health Center (FQHC) in Great Falls, used this grant to create a monthly fixed-rate health care plan intended to provide affordable and easy access to primary care, behavioral health, and dental care services to uninsured and underinsured members of the community. Alluvion learned about the program’s financial model and membership structure; developed policies, procedures, and protocols; and created a plan to evaluate the program. It developed a communications and outreach campaign to educate small employers, self-employed individuals, and others about the program, using written materials, luncheons, presentations, and digital advertising. This project built on the already strong relationships Alluvion had with local and regional employers. While demand for the program was not as high as expected, partly due to the pandemic, Alluvion made strides in educating patients, staff, and providers about the program. It also learned more about the community’s needs and how to improve and adjust the program so that it better serves patients’ health care requirements.